Privacy Policy
Last updated: June 2025
1. Who we are
Mad Pixie Makeup is a sole trader business operated by Lucy Pinder, based at Strensall, York, YO32. We provide professional makeup artist services across York and North Yorkshire.
Contact: hello@madpixie.uk | 07411 450 333
2. What data we collect
When you use our enquiry form or contact us directly, we may collect:
• Your name and contact details (email address, phone number)
• Information about your requested service and occasion date
• Any additional information you choose to share
We collect this information solely to respond to your enquiry and provide our services.
3. How we use your data
We use your personal data to:
• Respond to your enquiry and provide quotes
• Confirm and manage bookings
• Send appointment reminders if applicable
• Improve our services
We will never sell, rent or share your personal data with third parties for marketing purposes.
4. Legal basis for processing
We process your personal data on the basis of:
• Legitimate interest — to respond to enquiries and manage bookings
• Contract performance — where a booking has been confirmed
• Consent — where you have explicitly opted in to any communications
5. How long we keep your data
Enquiry data is retained for up to 12 months. Booking records may be retained for up to 6 years for accounting and legal purposes. You can request deletion of your data at any time by contacting hello@madpixie.uk.
6. Cookies
Our website uses the following cookies:
• Essential cookies — required for the site to function
• Analytics cookies (Google Analytics) — to understand how visitors use our site. These are anonymous and do not identify you personally.
You can control cookies through your browser settings at any time. See our Cookie Policy section below for full details.
7. Google Analytics
We use Google Analytics to collect anonymous information about how visitors use our website. This includes pages visited, time spent on site, and general location (country/city level). No personally identifiable information is sent to Google. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
8. Your rights
Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
To exercise any of these rights, please contact hello@madpixie.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
9. Data security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or disclosure. Our website uses HTTPS encryption for all data transmission.
10. Changes to this policy
We may update this privacy policy from time to time. The current version will always be available on this page. Last updated: June 2025.
Questions about this policy? Email us at hello@madpixie.uk